Privacy policy

Privacy Policy

Last Updated: May 12, 2026

WING TOU IMPORT EXPORT LIMITED (“Company”, “we”, “our”, or “us”), operating under the brand Prosenses, values your privacy. This Privacy Policy describes our practices regarding data collection for our products sold on the Amazon marketplace.

1. Information We Collect

In compliance with Amazon’s policies, we only collect:

Order Information: Specifically your Amazon Order ID, which is used solely to verify your purchase, process warranty claims, or provide customer support.

Communication Content: Any information you voluntarily provide to us through the Amazon Buyer-Seller Messaging Service.

2. How We Use Your Information

We use the information provided through Amazon only to:

Verify your purchase for customer service inquiries.

Address product issues or technical support requests.

Process authorized returns or replacements.

Comply with legal and tax obligations related to business records.

3. Data Sharing and Retention

Third-Party Sharing: We do not sell, rent, or trade your information. We only share order-related details with logistics partners if necessary to fulfill a replacement or service request.

Amazon’s Role: Most of your personal data (name, shipping address, payment info) is handled and protected by Amazon. We only see the details necessary to fulfill and support your order.

4. Data Security

We follow Amazon’s strict data protection standards to ensure that your order information is handled securely and only used for its intended purpose.

5. Cookies & Tracking

While we do not use tracking cookies on the Amazon platform, Amazon may use cookies to improve your shopping experience. Please refer to Amazon’s own Privacy Notice for more details.

6. Children’s Privacy

Our products and customer support services are not directed at children under the age of 13.

7. Changes to This Privacy Policy

We may update this policy to stay in alignment with Amazon’s evolving terms of service. All updates will be reflected on this page.

8. Contact Us

For any questions regarding your order or this policy, please contact us through the Amazon Buyer-Seller Messaging Service or via our customer support email:

Brand: Prosenses

Company: WING TOU IMPORT EXPORT LIMITED

Email: Hongtu1113@outlook.com